Office of the Municipal Health
NEWS AND UPDATES
Midwife at mga BHWs ng Barangay Talabaan sa Sitio Talapa
Barangay Consultation
Operation Timbang
Pagbabakuna sa Sitio Gumaer, Brgy. Tangkalan
Medical Consultation para sa Mamburao District Jail
“RHU CARES”
“KONSULTA SA BARANGAY”
The “RHU CARES” Program
Blood Letting Activity
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Basic Laboratory Examination Services
This service caters to all indigent cardholders under the OPD package of the Philippine Health Insurance Corporation for free, but also serves our constituents who would like to avail of the services. Laboratory examination such as urinalysis, HBSAg, Blood typing, Pregnancy test, Malaria Rapid Diagnostic Test, Dengue NS1 and Duo Tests, Fasting Blood Sugar and sputum examination are available for free for Philhealth OPD cardholders and non-cardholders alike.
Service Schedules : Monday to Friday 8:00 AM- 5:00 PM
| Office or Division: | Office of the Municipal Mayor- Administrative Section |
| Classification: | Simple |
| Type of Transaction: | G2C- Government to Citizen |
| Who may Avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Laboratory Request | Attending Physician |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1.Patient with laboratory request, proceed to the laboratory section and present your request to the medical technologist | Medical Technologist review the laboratory request and instruct the patient, depending on what laboratory examination is needed | NONE | Variable, depending on what kind of laboratory exam is requested | Registered Medical Technologist (RMT) |
| 2.Patient can either wait or go back after the advised amount of time for the laboratory results | Medical Technologist will give the laboratory result to the patient | NONE | 1 minute | RMT |
| 3.Patient, return lab results to requesting physician | ||||
| TOTAL: | P 0.00 | 30 minutes |
Dental Services
This service caters to the primary health needs of our constituents. It includes consultation, diagnosis and giving of appropriate medical services. Medical, Minor Surgeries and Dental Health services are available at the Rural Health Unit (RHU) to any person or individual who needs assistance.
| Office or Division: | Mamburao Municipal Health Office |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | General Public |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Valid I.D | Personal Copy |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Go to the Municipal Health Office Front Desk for Dental Check Up | Front Desk Officer will ask clients/patients purpose of consultation and give queue numbers | NONE | 10 seconds | Front Desk Officer |
| 2. Proceed to the Dental Health Desk | Admit patients for Dental care Ask patients for purpose of consultation take general data and vital signs and record it in the Individual Treatment Record Refer to Municipal Dentist | NONE | 5-10 minutes | Dental Aide |
| 3. Approach the Municipal Dentist | Administration of Dental Care. Municipal Dentist: 1. Examine the patient 2. Render necessary needed dental care 3. Give dental advice and discharge the patient 4. Prescribe and dispense necessary available meds 5. Advice and send patient home | NONE | Variable | Municipal Dentist |
| 4. May go home. | ||||
| TOTAL: | P 0.00 | 25 minutes – 1 hour |
Expanded Program of Immunization Services
This is one of the core programs of the Department of Health, under the Maternal and child care, giving free vaccines for all the different childhood diseases to the susceptible populace from birth to nine (9) months old. The Municipal Health Office gives bacillus Calmette-Guérin (BCG) vaccine, Hepatitis B vaccine, Diphtheria, Pertussis, Tetanus Hepatitis B and Haemophilus Influenza type B Conjugate Vaccine (PENTA), Oral Polio vaccine (OPV), Inactivated Polio Myelitis Vaccine (IPV), measles vaccine and Measles Mumps Rubella (MMR) vaccine to neonates before one year of age.
Service Schedule: Every Wednesday, 8:00 AM to 12:00 PM
| Office or Division: | Office of the Municipal Mayor- Administrative Section |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Immunization card |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Proceed to the Front Desk | Rural Health Midwife will give queue numbers. Nurse on duty will review the immunization record or baby’s book and add the name of the client to the masterlist | NONE | 10 seconds | Rural Health Midwife |
| 2. Proceed to the Immunization waiting area and wait for your name to be called | Rural Health Midwife or Public Health Nurse or Human Resource for Health will conduct health lecture on Early Child Care and Development. | NONE | 5-10 minutes | Rural Health Midwife or Public Health Nurse or Human Resource for Health |
| 3. Proceed to the Immunization Room | Rural Health Midwife or Public Health Nurse or Human Resource for Health will administer scheduled vaccines to the client. RHM / HRH / NOD will fill out necessary information on the immunization record, or baby’s book and will advise followup if necessary. | NONE | 5-10 minutes | Rural Health Midwife or Public Health Nurse or Human Resource for Health. |
| 4. May go home. | ||||
| TOTAL: | P 0.00 | 20 minutes |
Issuance of Sanitary Permit and Health Certificate
In accordance to our implementing rules and regulations of Chapter III Food
Establishment of the Code of Sanitation of the Philippines (P.D. 856) No person shall be
allowed to engaged in any food related establishment without securing sanitary permit and
all other individuals involved in food preparation and handling are required to secure
health certificate.
Service Schedules: Monday to Friday 8:00 to 5:00 PM
| Office or Division: | Office of the Municipal Mayor- Administrative Section |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Police Clearance | PNP Office |
| Barangay Clearance | Barangay Hall |
| Medical Certificate | Attending Physician |
| DTI Permit | DTI Office |
| OR/CR (Tricycle) | LTO |
| Certificate of Ownership | LTO |
| 1×1 ID Picture | Client |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Approach Sanitary Inspector for transaction | Sanitary Inspector check and review the necessary requirements brought by the client for application of sanitary permit. | NONE | 3 – 5 minutes | Rural Sanitary Inspector (RSI) |
| 2.(a.)Client with incomplete requirement (Sanitation report) set an appointment for inspection schedule (b.)Client with complete requirements go to the Treasurer’s office for payment of dues. | (a.)Sanitary Inspector schedule the date for inspection and subsequent release of inspection report. (b.)Treasurer’s Office collect payments and release official receipt | NONE Please refer to LGU Mamburao Revenue Code | (a.) Variable (b.)5-10 minutes | Rural Sanitary Inspector (RSI) |
| 3. Go back to the Sanitary Inspector and present the official receipt | Sanitary Inspector release /issue the permit. | NONE | 2 – 3 minutes | Rural Sanitary Inspector (RSI) |
| TOTAL: | P 0.00 | 15 minutes |
Issuance of the Health Certificate
In accordance to our implementing rules and regulations of Chapter III Food Establishment of the Code of Sanitation of the Philippines (P.D. 856) No person shall be allowed to engaged in any food related establishment without securing sanitary permit and all other individuals involved in food preparation and handling are required to secure health certificate.
Service Schedules: Monday to Friday 8:00 to 5:00 PM
| Office or Division: | Office of the Municipal Mayor- Administrative Section |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Urinalysis Result | Laboratory |
| Fecalysis Result | Laboratory |
| Sputum Exam Result | Laboratory |
| Hepa A Test | Laboratory |
| Complete Blood Count | Laboratory |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Approach the Sanitary Inspector for transaction | Sanitary Inspector check and review the requirements | NONE | 2 – 5 minutes | Rural Sanitary Inspector (RSI) |
| 2. (a.)Client with normal laboratory results. (b.)client with abnormal results is referred to the physician | (a.) Will be referred to Step 3 (b.) Physician evaluate clients for further management on the Out Patient Department | NONE | (a.) 3 – 5 minutes (b.) Variable | Rural Sanitary Inspector (RSI) |
| 3. Clients goes back to the Sanitary Inspector and present official receipt | Sanitary inspector issue/ release the health certificate ID | NONE | 2 – 3 minutes | Rural Sanitary Inspector (RSI) |
| TOTAL: | P 0.00 | 10 minutes |
Issuance of the Travel Permit
This aims to issue travel permit to qualified traveler as per Municipal Inter Agency Task Force guidelines.
| Office or Division: | Office of the Municipal Mayor- Administrative Section |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Valid Identification Card with picture and signature | Various government offices |
| DTI or any business permit | Department of Trade & Industry Mayor’s Office (BPLO) |
| Vaccination Card | Municipal Health Office/Provincial Health Office |
| Doctor’s Referral/Doctor’s Appointment | Attending Physician’s Clinic |
| Confirmation of Appointment | Government Pages(online) (NBI, DFA,PRC,schools & universities) |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Approach the Front desk Officer. | Assessment of requirements | NONE | 5 minutes | Front Desk Staff |
| 2. Client with complete requirements will fill out the required form. | Orient/guide the client on filling up of details | NONE | 5 minutes | Client |
| 3. Client proceed for checking of temperature. | Recording of temperature | NONE | 1 minutes | |
| 4. Client encode travel information to travel permit template. | Encoding of details | NONE | 10 minutes | Encoder |
| 5. Proceed to waiting area and wait for your name to be called. | Signing of the MHO | NONE | 5 minutes | MHO |
| Signing of the MMO/MA | NONE | 10 minutes | MMO representative/Municipal Administrator | |
| TOTAL: | P 0.00 | 36 minutes |
Pre-Natal Check Up
Maternal Care is one of the featured programs in the Department of Health Reform Agenda in conjunction with the country’s Millennium Goal, hence we offer regular pre-natal check up to would-be, and expectant mothers in our community to be able to achieve a zero maternal mortality rate, and to make sure that every delivery is a safe delivery.
Service Schedules: Every Teusday 8:00 to 5:00 PM
| Office or Division: | Municipal Health Office |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Prenatal Booklet | Health Facilities |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Go to the Front Desk | Take personal data, obstetrical history and vital signs and record them in the individual patient record chart and issue queue number. | NONE | 4 – 5 minutes | Front Officer |
| 2. . Proceed to the Prenatal Desk | The Prenatal Desk officer will fill out basic patient information using the Individual Treatment Record (ITR). | NONE | 5 – 10 minutes | Prenatal Desk Officer |
| 3. Proceed to the Prenatal room, you will be called according to your numbers | Midwife in the examination room do the prenatal abdominal palpation and other necessary examination suited to the patient. Other patients who need further examinations are referred to the physician for further check-up Midwife in charge will give the final advice and schedule patient for further follow up if necessary. Patients referred to the physician are advised and discharged by the physician. | NONE | 8 – 10 minutes | Rural Health Midwife |
| TOTAL: | P 0.00 | 25 minutes |
Resolving Environmental Sanitation Complaints
Resolving sanitation complaints plays a vital role in the community to safeguard public health. The health and safety in the environment shall be in accordance with the Code on Sanitation of the Philippines (PD 856) and its Implementing Rules and Regulations.
Service Schedules:
Monday to Friday: AM: 8:00 am to 12:00 noon, PM: 1:00 pm to 5:00 pm
| Office or Division: | Municipal Health Office |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Complaint Letter | Complainant |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Approach the Sanitary Inspector | The Sanitary Inspector ask the client about the history of the complaint and coordinate with the Barangay Chairman concerned. | NONE | 15-20 minutes | RSI |
| 2. Complainant together with the sanitary inspector, and the Barangay Officials of the concerned barangay where the complaint is situated, inspects the source of the complaint. | The sanitary inspector validate the filed complaint by inquiry and conduct proper investigation of both parties regarding the problem presented. | NONE | 30 minutes to 1 hour as per schedule. | RSI |
| 3. Complainant and follow the result of the complaint. | The sanitary inspector, together with the Barangay Officials Involved will make a report and recommendation to solve the filed complaint, submitted to the Office of the Mayor. | NONE | Variable | RSI |
| TOTAL: | P 0.00 | 1 hour and 30 Minutes |
TB Direct Observed Treatment Short Course (DOTS)
One of the leading causes of morbidity and mortality in the Philippines is Pulmonary Tuberculosis (PTB). It has been a disease of all ages, with treatment readily available to eliminate it however, until now, PTB is still one of the top diseases occurring in Filipinos. Our Municipality is very much committed in this endeavour to achieve PTB elimination by appropriating funds for provisions on anti TB drugs to augment the national supply. This program caters to the TB symptomatic, meaning, patients having a chronic cough of more than two (2) weeks or coughing out blood, afternoon low grade fever, body weakness, and sudden loss of weight for the last six (6) months
Service Schedules: Every Thursday 9:00am
| Office or Division: | Office of the Municipal Mayor- Administrative Section |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Sputum Result | Laboratory Department |
| X-ray Result | X-ray Department |
| Referral Form | Attending Physician |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Proceed to the TB DOTS area. | Nurse on duty (NOD) or Rural Health Midwife (RHM) will inquire of the nature of your consult/referral. If deemed admissible to the program, NOD will take vital signs and fill out necessary information and history on Individual Treatment Record (ITR). Nurse on duty will refer patient to the Physician. | NONE | 5 – 10 mins | NOD, RHM |
| 2. Complainant Proceed to the TB DOTS waiting area and wait for your name to be called. | Physician will examine the patient, diagnose, request laboratories if necessary. If diagnosed as PTB, will refer to TB DOTS. | NONE | 10-20 minutes | Physician |
| 3. Proceed to the TB DOTS. | Nurse on Duty or RHM will conduct health teaching and basic TB lecture which includes adherence to treatment protocol and follow-up. NOD or RHM will dispense medicines. | NONE | 10-20 minutes | NOD, RHM |
| 4. May go home. | ||||
| TOTAL: | P 0.00 | 1 hour and 30 Minutes |
The Out-Patient Services of the Rural Health Unit
This service caters to the primary health needs of our constituents. It includes consultation, diagnosis and giving of appropriate medical services. Medical, Minor Surgeries and Dental Health services are available at the Rural Health Unit (RHU) to any person or individual who needs assistance.
Service Schedules: Monday and Friday 8:00 am to 5:00 pm
| Office or Division: | Office of the Municipal Mayor- Administrative Section |
| Classification: | Simple |
| Type of Transaction: | G2C – Government to Citizen |
| Who may avail: | Residents of Municipality of Mamburao |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| None |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Go to Municipal Health Office Front Desk for Check up | Front Desk Officer will ask clients/patients purpose of consultation and give queue numbers | NONE | 10 seconds | Front Desk Officer |
| 2. Proceed to the OPD Desk | The OPD Desk officer will fill out basic patient information using the Individual Treatment Record (ITR) | NONE | 5 – 10 minutes | OPD Desk Officer |
| 3. Approach the Main Health Center Nurse on Duty | Get vital signs to be recorded in an Individual Treatment Record (ITR) and refer the patient to the Municipal Health Physician. | NONE | 5 – 10 minutes | OPD Nurse on Duty |
| 4. Approach the Municipal Health Officer | NONE | 10 – 20 minutes | Physician on Duty | |
| 5. Go to Pharmacy for dispensing of medicines | Pharmacists to take prescription and dispense medicines available | NONE | 2 – 5 minutes | Pharmacist / Pharmacy Assistant on Duty. |
| TOTAL: | P 0.00 | 45 Minutes |
